Appointments must be cancelled at least 24 hours before the scheduled massage to avoid penalties. Any appointments cancelled within 12 hours of the massage can incur a 50% fee for the scheduled service amount. No-Shows will be charged 100% of the scheduled service amount. A client is considered a No-Show if he or she does not arrive after 15 minutes of the scheduled service time. If you are running late, please give us a call to let us know you are still planning to come.
Please understand that we must keep on schedule in order to start each clients service on time. In order to receive your full massage session, please arrive on time as we will always end on time.
Your Massage Session
After you have completed your first time intake form, we will then take you back to the massage room and give a brief overview of what to do. If you have been with us before, we may ask about your session goals, progress from past treatments and any new symptoms that we need to address. It is not required to remove all clothing. We practice Draping. Draping uses a sheet to cover private areas. You can leave on as much clothing or take off as much as you are comfortable with. we will work around or through any clothing that is left on.
We allow you to choose the level of conversation during the session. Feel free to chat with our therapists or enjoy some quiet time. Throughout the session, our therapists will inquire about pressure and sensitivity, position your head, arms or legs to better treat specific areas. Focus on the affects that the treatment is having on your body. If you would like to have an area worked on longer, please let your therapist know. Please feel free to ask questions about the therapy.
When you session is complete, take some time to get up slowly, get dressed, and gather your belongings.